Filed under: Mobile
It took a while for me to get this post up, but better late than never.
I want to start out by congratulating Mark and the Mobile Monday DC crew for holding another very relevant and informative meeting. The turnout was awesome! The room was to capacity - and the audience was involved and enthusiastic.
You can check out my very raw freeform notes below, but I wanted to touch on something that bothered me and many other attendees that night. It has to do with the LBS representative from Verizon. I’ll leave out his full name so I don’t completely trash his SEO, but he was the Associate Director for LBS on Verizon.
Everyone was excited to see Verizon send someone to represent their LBS initiatives to an LBS meeting for the community. There were people in the audience with great ideas - some of which quite developed - trying desperately to get traction in the marketplace. Their experience with Verizon has been cumbersome, slow, and discouraging, so they saw this as a way to gain insight on how to fit into Vzw’s process.
Disappointingly, his description of the process was that Vzw selects applications that they know will make them money. That’s about as deep as his hints got. But even worse, his overall, his casual, joking, almost carefree attitude belittled the many attendees who have been attempting to get LBS approved or even reviewed by Verizon and other carriers.
The best quote of the night:
Question: “What do you think about presence apps?”
His Answer: “I love presents. Especially on Christmas. No really.. I don’t see the point of it.”
Are you kidding me?
To his credit, this guy was working with three people on the LBS team total. This just shows Vzw’s lack of focus in brining community apps to the platform. But if Verizon was going to send a rep out - especially one that claims that all three people in the LBS program are “drinking from the firehose” (apparently meaning that they’re listening to the community) - they need to send one out that will take the community’s struggles a little more to heart, honestly listen to them, and at least not make light of what they’re going through.
I don’t think this guy came out to squash dreams, but it happened, and put a face on the uncaring corporate behemoth everyone thought Verizon to be.
Here’s some tips to grow on:
The community is the source of long-tail revenue. You need to give them shots at brining amazing apps to life, even if it’s sandboxed a bit. It will pay off in the end - just look at Facebook.
You can segment the privacy-crazed people out by making LBS apps opt-in at the account level. It’s not a hard problem and ensures parents will not have their kids broadcasting their location. Don’t use privacy concerns as an excuse.
Your $686 million for LBS revenue prediction is based on Vzw continuing to nickel and dime people. Your open platform will get GPS-enabled devices pretty quickly that bypass your LBS infrastructure and use freely-available software you don’t control. Poof - there goes your revenue, and you could have captured it if you let the community play on your primary platform.
OK, enough of that. Let’s get to the notes.
Gregg Smith, CEO, Acuity Mobile
Mobile marketing. Tying to users locations and interests
Working with navteq
Use gps to send offers to gps devices
Don’t create mobile spam.
Verizon doesnt know where you are until you dial 911
Stole one of cellfire’s top sales guys
Working with U Maryland to get targeting down to ~3ft to do specific
offer targeting.
VCs say no to LBS now. Might get a B but not an A
Carriers are understaffed. Lots of churn. Tough to sell into.
70% of all long haul trucks have tracking now
Taxi drivers in ny went on strike because of tracking. And they lost.
Thank god google drove open access for 700mhz auction.
Dale *******, Associate Director, LBS Platform, Verizon Wireless
3 people on verizon lbs dev program
5 of the top 20 mobile apps are lbs - Telephia q2 study
Vzw navigator is #1
Turn by turn nav will be 686mil by 2011. Child tracking 423m
90% vzw phones lbs enabled.
Knows that vzw will have to go to ad supported.
Open access. Don’t know internally what it is yet. Knows the nickel
and dime model won’t last.
Brew is our best friend and our worst enemy. Closed system helps
quality and make sure it makes money. But you have to pay the qualcom
tax.
Monthly rev share model now. Will move to ad supported.
Must have a solid business model to get approved.
How do we do LBS roaming? No good way now.
Will open up to gps as fallback.
Your app should store and forward capabilities.
Selling to enterprise must be carrier agnostic.
Cost of chips dropping to $3 or so
Tom Stroup, CEO, SquareLoop
VCs are jaded. Want to see traction. Will want to see at least 1 major
carrier deal.
Squareloop
Push to geographic area
No tracking
Uses existing infrastructure
Secure messages
Combine geo with info and send to phone. Phone decides if it’s relevant.
On sprint and at&t
Emergency alerts. Public safety
Uses carrier infrastrucutre to decide which data to send. Or phone can
send an initial market signal.
Healthcare
Universities
Sponsored content
Multiple technologies. Carrier bureaucracies.
